Frequently asked questions

If your question is not answered here, please get in touch.

How can I book an appointment?

To book, call +90 551 111 14 63 or send a WhatsApp message to the same number.

Where is the clinic?

We are at Işıklı Mah. Kuyulu 1 Cad. No 3/35, Bon Point İş Merkezi, 09200 Efeler/Aydın, Türkiye. Use the Get directions link on our contact page for directions in Google Maps.

What are your opening hours?

We are open Monday to Saturday, 08:00–20:00. Consultations are by appointment.

What should I bring to my first appointment?

If you have them, please bring previous test results, ultrasound, mammography, MRI or CT reports and images, pathology reports, and a list of the medicines you take.

Do you accept private health insurance?

For up-to-date information on payment and insurance options, please call us or send a message on WhatsApp.

Which languages do you speak?

Prof. Dr. Hedef Özgün consults in Turkish, English and German.

When can I return to work after laser hemorrhoid surgery?

The procedure takes about 20 minutes. Most patients return to daily life within 2–3 days and to work within 10–15 days, depending on the grade of the hemorrhoids and the type of work.

Is rectal bleeding always caused by hemorrhoids?

No. As well as hemorrhoids, rectal bleeding can be a sign of an anal fissure, polyps or colorectal cancer. Anyone with rectal bleeding should therefore be assessed by a doctor.

How is a breast biopsy done, and is it painful?

Breast lumps are sampled with an ultrasound-guided core needle biopsy under local anaesthetic. Most patients feel only slight pressure during the procedure and return to normal activities the same day.

How long is the hospital stay after keyhole gallbladder surgery?

After laparoscopic gallbladder removal, most patients go home the same day or the next day and can return to desk work within about a week.

Will my voice be affected after thyroid surgery?

The nerves to the vocal cords are monitored during surgery. A slight voice change for a few days is possible; permanent hoarseness is rare.

At what age should I start colonoscopy screening?

People without symptoms are advised to have a colonoscopy from age 45. If it is normal, it is repeated every 10 years; people with a family history of bowel cancer may start earlier.